DotSpeak Support

We read everything that comes in.

support@dotspeak.world — the fastest way to reach a person. Tell us what you were doing when it went wrong and we will get back to you.

Common questions

Do I need an account?

No. DotSpeak creates an identity for your device the first time you open it. There is no sign-up and no password.

What is a Dot?

A scannable code you can put on anything. Scanning it opens whatever you attached — a message, a page you can update later, or an AI persona that talks back. Scanning someone's Dot is always free and needs no app.

What are Sparks?

Sparks are the credits that AI actions use. A text reply costs 1, a Pow Wow host turn costs 4, a spoken reply in a cloned voice costs 16. Free includes 400 Sparks a month. Sparks are only spent by the person who created a Dot — answering someone else's Dot costs you nothing.

How do I cancel a subscription?

On your iPhone: Settings → tap your name → Subscriptions → DotSpeak → Cancel. Subscriptions are billed by Apple, so cancellations and refunds go through them.

Someone sent me something abusive

Long-press the message in a Pow Wow room to report it or block whoever sent it. A Dot can be reported from the … menu in its chat. Blocked accounts are listed under Settings → Blocked accounts, and you can unblock from there. We review every report.

How do I delete my account?

Email support@dotspeak.world from the device you use and we will remove your account and its content. Because there is no login, telling us from that device is how we identify it.

DotSpeak's AI can be wrong. Do not rely on it for medical, legal, financial, or safety decisions.